1. Where do I ship from?
   All orders are shipped from the United States.
2. How long does it take to process an order?
   Once your order is confirmed and payment is completed, processing time is the same day. We will arrange shipment as soon as possible.
3. How long does shipping take?
   Normal shipping time is 0–1 day. Actual delivery time may be affected by logistics and other uncontrollable factors.
4. Can I return items?
   Yes. You can apply for a return within 30 days of receiving the item. Please contact us in advance and provide your order information.
5. How long does it take for a refund to arrive?
   After your return is approved, we will process your refund within 3 days. Actual arrival time may vary depending on the processing speed of the payment institution or bank.
6. Can I exchange items?
   If the item has quality problems, is damaged during shipping, or the order is incorrect, you can contact us to apply for an exchange, subject to stock availability.
7. Why are the prices so favorable?
   Due to ongoing losses, the merchant has decided to clear out inventory at a loss. Some items are being sold at discounted prices, which may be significantly lower than normal retail prices. Inventory is limited, so please sell while supplies last.
8. How to contact customer service?
   If you have any questions about products, orders, delivery, returns, or refunds, please contact us using the contact information provided on the website. We will assist you as soon as possible.